Privacy Policy
Last updated: 18 May 2026
This Privacy Policy describes how Amberd Hotel collects, uses, and protects customers’ personal data in the course of providing hotel services.
1. Information we collect
We may collect the following data:
- First and last name
- Phone number
- Email address
- Passport or identification data
- Reservation details
- Payment information
- IP address and website usage data
- Any other information you provide to us
2. Purpose of data usage
The collected data is used for:
- Confirming and managing reservations
- Providing hotel services
- Communicating with guests
- Processing payments
- Improving services
- Fulfilling legal obligations
- Ensuring security
3. Data sharing with third parties
We do not sell or transfer your personal data to third parties, except in the following cases:
- When required by law
- Payment processors for transaction handling
- Service providers necessary for delivering services
4. Data protection
We apply technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration.
5. Use of cookies
Our website may use cookies to improve functionality and personalize user experience.
6. Your rights
You have the right to:
- Access information about your data processing
- Request correction or updates of your data
- Request deletion of your data where legally permitted
- Opt out of marketing communications
7. Children’s data
Our services are not intended for individuals under 16 without parental or guardian consent.
8. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be published on our website.
9. Contact information
Hotel: Amberd Hotel
Address: Armenia, Aragatsotn, Antarut 1/36
Phone: +374 12 707 777
Email: info@amberdhotel.am
